Singapore immigration consultancy
- 20+yrs combined experience
- 10ICA letters published
- 7days a week, PH included
- 2business days to reply
- An office you can walk into, Jurong East
Our clients
Photographs of the people we have acted for, published with their consent.See all approval letters
What is included
- Profile evaluation
- Profile improvement plan
- Ten supplementary documents
- Professional cover letter
- Full document review
- Comprehensive form filling
- WhatsApp support
- ICA filing on your Singpass
- Four-week filing
- Post-submission advisory
- Dedicated consultant
- Testimonial drafting
Get your free case assessment
- 100% confidential
- No obligation
- Reply within two business days

What is included
Here is everything we handle.
One scope of work, applied to every case we take. Nothing on this list is a tier, an add-on or a surcharge.
Profile evaluation
Your case read against the profiles ICA has been approving recently, so you know where you stand before anything is filed, including where you are weak.
Profile improvement plan
Which gaps are worth closing, what closing them takes, and whether filing three months from now from a stronger position beats filing today.
Ten supplementary documents
The ten documents that do the most for your particular case, identified rather than listed generically, and chased down with you where they are hard to obtain.
Professional cover letter
Written from your file rather than from a template: what you do here, what you contribute, and why the rest of the papers add up to it.
Full document review
Every scan audited for legibility, completeness and ICA's format rules before it goes near the portal. Rejections for the trivial are the avoidable kind.
Comprehensive form filling
Every ICA field completed from your documents and cross-checked against them, so nothing in the forms contradicts the evidence sitting behind it.
WhatsApp support
A consultant you can message directly, seven days a week, public holidays included. Questions during a case rarely wait for office hours.
ICA filing on your Singpass
We complete the submission through the ICA portal on your behalf and confirm back to you exactly what was filed and when.
Four-week filing
We work to submit within four weeks of engagement. The clock depends on your documents reaching us, and we will say so plainly if it is slipping.
Post-submission advisory
What to do while it sits with ICA: requests for further information, a change of job or address, and what the silence does and does not mean.
Dedicated consultant
One named consultant holds your file from the first consultation to the decision. You are not handed between desks and you do not re-explain your case.
Testimonial drafting
Character references from employers, colleagues or community leaders, shaped so they say something a case officer can actually weigh.
Immigration Express is a firm you can verify.
Every line below is something we can show you, rather than something we ask you to take on trust.
Real ICA approval letters
10 published in full, with identifying details removed. Not a success rate.
An office you can visit
Devan Nair Institute, Jurong East. You would be very welcome to come in.
Open seven days a week
Public holidays included, 9am to 8pm, when most consultancies are shut.
20+ years combined experience
Across the specialists assigned to your case, not the age of the firm.
One case officer, start to finish
You will not need to explain your circumstances again to someone new.
Speak to a consultant directly
By telephone, by email, or in person at our office. Never a chatbot.
Read the detail in your own language
The whole site is published in English, 中文, Bahasa Melayu, Bahasa Indonesia, தமிழ், हिन्दी, Tiếng Việt and বাংলা.
Every official figure sourced
Each criterion, fee and timeline is attributed to ICA or MOM, and linked to the page it came from.
A company you can look up
ACRA UEN 202630834D. Registered in Singapore, and free for anyone to check on the public register at bizfile.gov.sg.
The documents
ICA papers.
The in-principle approval letters ICA issued to our clients, reproduced as they arrived.

Singapore Citizenship · March 2025 
Family of three · February 2025 
Permanent Residence · February 2025 
Family of four · February 2025 
Permanent Residence · February 2025 
Permanent Residence · February 2025 
Permanent Residence · January 2025 
Family of four · December 2024 
Permanent Residence · December 2024 
Permanent Residence · October 2024
Identifying details removed. Published with the clients' consent.
Who works on your case
The team assigned to your case.
A properly staffed case rather than a single meeting. These six functions are assigned at your first consultation and remain with you until the outcome.
You work with
01
Consultant
First consultation and case scoping
02
Case officer
Your single point of contact throughout
Working on your file
03
Case strategist
Route, framing and timing
04
Financial reviewer
Income, CPF and evidence of support
05
Document specialist
Forms, translations and attestation
06
Document controller
Version control and the submission record
You will not usually deal with roles 03 to 06 directly. They work on your file from the first consultation through to the outcome.
Every statement in this section concerns our process rather than outcomes. Nothing here suggests that preparation influences a decision ICA alone makes.
How we work
From first conversation to outcome.
An initial consultation
Your circumstances, your timeline, and what you want from it.
Assessment of your profile
A candid read: what is strong, and what needs work.
Case strategy
Which scheme, when to file, and the documents needed.
Document preparation
A complete, well-ordered submission package.
Final review
Every document checked against the forms before filing.
Submission and follow-up
Filed through the ICA portal, and we see it through.
What makes us different
What is standard, and what is not.
Most consultancies do the same core work, and we have marked those rows honestly. The rest is where we are different.
| Immigration Express | Typical agency | |
|---|---|---|
| Free first consultation | An honest read on your profile | Commonly offered |
| Strategy and documents | Prepared for you, down to the last page | Commonly offered |
| Submission and follow-up | We file it, and we handle what comes back | Commonly offered |
| Support during your case | Phone and email, with no cap on consultations | Commonly offered |
| Approval letters | Published here for you to read | Not usually offered |
| Who works on your case | Six functions, each with its own specialist | Not usually offered |
| Your case officer | One person, first meeting to outcome | Not usually offered |
| An office you can visit | You are welcome any day we are open | Not usually offered |
| Open seven days | 9am to 8pm, every day of the week | Not usually offered |
| Every figure sourced | Each one links to its ICA or MOM source, so you can check us | Not usually offered |
| Complex cases | The cases we most like to take on | Not usually offered |
We are proud of the way we work here, and we would be glad to show you in person. Every line above is one you are welcome to check before you decide anything.
Common questions
Questions we are often asked.
Which service would suit my circumstances?
It depends on where you are at present: a work pass to come to Singapore, Permanent Residence to remain, citizenship to settle permanently, or a plan for the whole family. If you are uncertain, we would suggest beginning with the complimentary assessment, and we will be glad to advise on the appropriate route.
Can you guarantee that my application will be approved?
No consultancy is able to guarantee an outcome. Applications are decided solely by ICA and MOM. What we are able to offer is thorough preparation, a candid assessment of your profile before you commit to anything, and our honest view of whether this is the right moment to apply. Where we believe waiting and strengthening the case first would serve you better, we say so.
When are you open?
Seven days a week including public holidays, from 9am to 8pm. We keep these hours because many of our clients work full time on a pass and are not easily able to take a weekday morning away from work.
Where is your office?
At the Devan Nair Institute for Employment and Employability in Jurong East, a short walk from Jurong East MRT interchange, with parking on site. You would be very welcome to visit us.
Request a complimentary assessment.
Two minutes. A reply within two business days.
Immigration Express is a private consultancy and is not affiliated with, or endorsed by, the Immigration & Checkpoints Authority (ICA), the Ministry of Manpower (MOM) or any Singapore government agency. All application outcomes are decided solely by the relevant authorities.
Where you will find us
80 Jurong East St 21, #05-02, Devan Nair InstituteSingapore 609607
Mon–Sun including public holidays, 9am–8pm (SGT)







